Public by Default: How We Manage Information Visibility at Get on Board

I’ve been obsessed with managing information, and communications in a remote team since Get on Board started growing. Reducing the bus factor is a primary motivation — but another just as important is diminishing reliance on synchronicity. When what I know is documented and accessible to others, I’m less likely to be a bottleneck for anyone else in the team. So if I’m busy, minding family matters, on vacation, or sick, I won’t be blocking anyone.This, in turn, gives everyone in the team the f...