Starting an SMB today for the future -- and what MSPs can learn

I've previously commented on what I would do if I was starting an MSP, and how I would adapt one, and how I might choose different tools… But I wanted to take another step even further back, and think about what a modern SMB would look like. This is a useful exercise for a number of reasons. First, this is just broad recommendations from a technologist for someone starting a business. I've spent my entire career thinking about technology, how it's used, what works, and the like. Second, understanding what a technology profile of an end customer looks like builds a target to build services against. Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear "Why Do We Care?" - Visit https://mspradio.myspreadshop.com Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/