CTS 105: Measuring User Experience with Voyance

What’s new with Nyansa Voyance since Mobility Field Day 2? I take a look into Voyance in this new episode… This episode is sponsored by Metageek Wi-Fi Analytics with Nyansa Voyance I wanted to look back at what Nyansa has been doing with Voyance since Mobility Field Day 2. Nyansa has been around since 2013 and their focus has been on using network analytics to drive next steps with troubleshooting and trending Wi-Fi data. To review Voyance, I was able to get access to a demo account. Within the product I grabbed many screenshots to share with you. The information presented is interesting and getting to root causes of various Wi-Fi issues is very helpful. The Recommendation Engine is an interesting view to look at Wi-Fi issues. Clicking on a specific issue drills into the issue with more detail. A new addition to Voyance is the Service Desk view. This is for your help desk or service desk folks to view different clients and what issues they may be having. Nyansa added a global view to the dashboards. If there are multiple sites you have to manage you can overlay them on a map and have quick views into any potential problems. All looks good here. Charts are a great way to represent data. This is viewing a specific AP. Here’s an interesting look at client data rate vs the max negotiated rate. You can view exact details by hovering your mouse over the chart. Want to see it on a timeline? Click on the hovered area for more information. Get a graphical look at how APs hear each other and whether you have co-channel interference.   Links and Resources * Nyansa * Episode 71 – Wi-Fi Analytics with Nyansa