Be our guest: how tech helps small hotels act big, with Gautam Swaroop

Few industries were affected by COVID-19 as much as travel and hospitality. Now the industry has prioritized incorporating technology solutions to streamline operations and improve the guest experience. In this episode of Connected & Ready, host Gemma Milne talks with Gautam Swaroop, CEO of OYO International. They discuss how COVID-19 has transformed their industry, changes in customer behaviors and preferences, and new technology possibilities for hotel property owners to help them improve the customer experience. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.