How Mars keeps people at the center of digital transformation, with Carol Van Den Hende

For companies like Mars, it’s vital never to lose sight of the human side of its business. And that human side refers to its employees just as much as its customers. That means ensuring its digital transformation initiatives measure up to its company values and help strengthen its human-centered culture. In this episode of Connected & Ready, host Gemma Milne talks with Carol Van Den Hende, Senior Digital Transformation Director at Mars, about how her area of expertise has changed over the years, some pivotal moments for Mars in its transformation journey, and the impact of that journey on the customer and employee experience. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.