Bridging the Gap: How Enablement Empowers CS Teams to Drive Growth

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader - Un pódcast de CS RevSpeak - Lunes

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Angeline Gavino welcomes Gina Patel, a seasoned Customer Success leader with 15+ years of experience, to discuss her journey of building and scaling CS teams that drive retention, growth, and operational efficiency. Gina shares her expertise on: Building high-performing CS teams: Mentoring, coaching, and equipping CSMs to grow professionally while delivering customer value.Enablement for Customer Success: The critical role of proper training, tools, and support to empower CSMs to excel in tod...

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