160: Crafting Unforgettable Premium Customer Experiences

In this episode we talk about crafting premium customer experiences within this volotile and competive marketplace. This will create a loyal customer base to grow your sales.

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- Let's talk about the current state of customer experience

- What are the current struggles in delivering loyalty-driving customer experiences (CX)

- What is a premium customer experience?

- How can you craft a premium customer experience for your business?

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

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