#196 - Translating the fear of failure into empathy for users, so they don't fail!

Lauren Zack is the VP of Product Design at Doma, formerly known as States Title. Under Lauren's leadership, this group is aggressively working on making title and escrow a simpler, seamless process for lenders, agents and homebuyers across the country. Lauren is a highly accomplished and passionate design leader who is very excited about bringing the new transformative technologies to disrupt the real estate industry so people like you and me can easily buy homes sitting on our couch. If you want to get inspired and know more about designing minimum lovable products, this episode is a must-listen:)