HS022 Top Mistakes Customers Make Dealing With Vendors
Heavy Strategy - Un pódcast de Packet Pushers - Martes
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The client / vendor technology relationship is unusual. Contracts are caveat emptor but the client often knows little about the what they are buying and why. This is further distorted by ‘trusted advisor’ positioning and difficulty of making guarantees that have meaningul outcomes – like refunds for faulty products. We ask the questions and discuss.
