Chris Messina, Developer Experience Lead at Uber

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Un pódcast de Intercom - Jueves

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Intercom content marketing manager Adam Risman chats with Chris Messina about how conversational commerce – a new trend at the intersection of AI, bots, brands and messaging – is fundamentally changing the way we design, acquire and use apps.

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