Unlocking customer service's strategic potential with AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Un p贸dcast de Intercom - Jueves

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This week on The Ticket podcast, Intercom鈥檚 Senior Director of Human Support Bobby Stapleton and Director of Customer Support Operations Anthony Lopez unpack how customer support leaders can confidently guide their teams into this new strategic future being driven by AI. Watch this episode on YouTube: https://www.youtube.com/watch?v=nAHX07s8eDU 馃榿 Follow the people: https://www.linkedin.com/in/anlopezm/ https://www.linkedin.com/in/bobbystapleton/ Follow our podcast: 馃崗 Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731 馃帶 https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9 馃帴 https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF 馃捇 RSS Feed https://art19.com/shows/inside-intercom Newsletters: Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. https://inter.com/productpodcast Say hi on 馃憢 Twitter: https://twitter.com/intercom LinkedIn: https://www.linkedin.com/company/intercom/ Learn more about Fin AI Copilot: https://www.intercom.com/support-for-agents/ai-copilot 馃彔 www.intercom.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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