Tom Ivory – Head of Intelligent Automation, Digital Operations, North America for Capgemini

Thomas Preston-Werner, the American billionaire founder and former CEO of GitHub, once famously said "You're either the one that creates the automation or you're getting automated." Corporations around the globe are clearly heeding this admonition. The current frenzy of POC's, pilots, and other projects underway to automate various aspects of enterprise operations using AI & Machine Learning is staggering. What about the results though? Are organizations seeing the kinds of returns on automation that justify the investment? And what about the impact to employees whose jobs are affected by automation? To answer these and other questions, we turn to Tom Ivory, Head of Intelligent Automation, Digital Operations, North America for Capgemini. Tom's role affords him a global perspective on the digital transformation enterprises are undergoing as a result of these automation projects. In this episode, we'll learn that whatever jobs are lost due to digital transformation will be more than replenished by new positions including many that don't currently exist, why every business that wants to remain viable must become a digital business, and how a college student studying art history might be just as qualified to become an AI expert as a computer science major.