22: 3 Keys to Crisis Communications That Bring Calm to the Chaos w/ Anthony Mangeri

What was it like to be one of the emergency managers responding to the 9/11 attacks on the World Trade Center? 

Well, Anthony Mangeri, who assisted with the coordination of New Jersey’s response to the attacks, came on the latest episode of the Pinpoint podcast to tell us all about it. 

Anthony has over 30 years of experience in crisis management and public safety at the federal, state and local levels. He is currently Co-Founder and CEO of the Mangeri Group, which specializes in emergency planning and operations, community health and safety services, and clinical operations. 

What we talked about: 

• His experience responding to the 9/11 attacks
• How crisis communication has changed over the years
• The biggest thing emergency managers bring to a disaster
• What it means to manage data and information sharing in crisis situations 

For every episode, click here. Or, for Apple Podcasts users, you can also use this link.