TalkingHeadz with Tony Bates, CEO of Genesys

Evan and Dave chat with Tony Bates (Twitter/LinkedIn), CEO of Genesys.Many factors are currently contributing to the interesting and uncharted territories in which businesses now find themselves. From the global pandemic, to the continued rise of AI and the cloud, as well as the ever-evolving understanding of customer experience. For our guest today, Tony Bates, the confluence of these forces, and a desire to constantly innovate and scale both propel and ground his work.Tony shares some refle...