23: Can design make the internet safer?

Vicki and Geraldine talk to Sarah Drummond of design agency Snook about baking safety into the design of tech products and services.Talking points:How far can designers affect our online experiences?The internet - as designed so far - doesn’t always seem to be in our best interests so why should we trust designers?'Safety tech’ implies bolting tools onto existing services - is there a better way of thinking about designing for safety?Is tech innovation possible without making mistakes?Could ’...