Banking in transition Episode 11: Why banks need to handle complaints better
The Banker Podcast - Un pódcast de The Banker - Miercoles
Categorías:
The way banks handle the complaints process is vital to customer satisfaction and retention, Ben Garratt, director of retail banking at consultancy Huntswood tells David Robinson, online editor at The Banker. Hosted on Acast. See acast.com/privacy for more information.
