Ep163 - Julie Bank

Julie Bank is the president and CEO of Pasadena Humane Society and SPCA. She approaches running an animal shelter from the unique perspective of curating a museum—in fact, she enrolled in a museum education program purely to bring the tools of alternative education used in museum programming back to the animal shelter. Julie says that for her, it’s very important that shelter messaging is holistic: the facility, uniforms, staff education, signage, all must be consistent with one another in order to communicate the appropriate message. Julie gives some advice about how to be an effective leader when in a management position at a shelter, and also tells us about Pasadena’s unique Employ-a-Cat program.