Ep 47 Creativity: Understanding and applying empathy in your work
The Crazy One - Un pódcast de Stephen Gates
Empathy is a simple phrase but very few people understand it, how to incorporate it into their work or how to find real empathy with their customers. In this episode, we will look at what empathy entails, the things people mistakenly think is empathy, how to find it in your work and find a balance between empathy and subject matter expertise.