Why Is It So Hard To Use My Flight Credits?

During the past couple of years, you might have had to cancel a few holidays, and for many of us that means we received flight credits for those trips we simply couldn't take.  In fact, so many of us are in this position, it turns out that the airlines are currently sitting on billions of dollars of our money - so why does it seem so difficult to try and book a new trip using these credits now things are getting back to normal? The Quicky speaks to a woman who got stuck with flight credits early on in the pandemic that she still hasn't been able to use, a travel expert, and a consumer affairs guru to find out if and how you can ever actually get your money's worth. CREDITS  Host: Claire Murphy With thanks to: Tys - Booked tickets to Melbourne pre-pandemic but had to cancel due to Covid-19 and has spent months trying to get her money back Julia Steward - Head of Policy & Government Relations at Choice Brett Jardine - Managing Director of the Council of Australian Tour Operators (CATO) Producer: Claire Murphy Executive Producer: Siobhán Moran-McFarlane Audio Producer: Jacob Round Subscribe to The Quicky at... https://mamamia.com.au/the-quicky/ CONTACT US Got a topic you'd like us to cover? Send us an email at [email protected] GET IN TOUCH: Feedback? We’re listening! Call the pod phone on 02 8999 9386 or email us at [email protected] Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander cultures. Just by reading or listening to our content, you’re helping to fund girls in schools in some of the most disadvantaged countries in the world - through our partnership with Room to Read. We’re currently funding 300 girls in school every day and our aim is to get to 1,000. Find out more about Mamamia at mamamia.com.au Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.