Why Is My Package Delayed (Again)?

We are used to delays in the mail at Christmas, but during the pandemic the backlog of packages has become so unmanageable, Australia Post had to suspend parcel pick-ups for several days to sort it all out, but the problem hasn't gone away. As millions of us continue to work from home and rely on online shopping, the ongoing delays continue to cause frustration for businesses and customers, so why is this still happening and what is the solution? The Quicky speaks to an AusPost executive and a postal workers union representative to find out what it's been like for posties and couriers trying to cope with unprecedented demand, and if we should be sending our Christmas gifts even earlier in 2021? CREDITS  Host/Producer: Claire Murphy Executive Producer: Siobhán Moran-McFarlane Audio Producer: Ian Camilleri Guests: Michelle Skehan - Australia Post General Manager of Corporate Affairs Nicole Robinson - Communication Workers Union (CWU) National Assistant Secretary (Postal) Subscribe to The Quicky at... https://mamamia.com.au/the-quicky/ CONTACT US Got a topic you'd like us to cover? Send us an email at [email protected] Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander cultures.Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.