IHTF 2023 - How Real Hotels Group uses technology for the guest journey

Joined by Alexandre Pereira from Real Hotels Group we explore how the portfolio approached the guest journey and developing a strategy, ahead of his IHTF 2023 presentation "Maximising revenue at all stages of the customer journey" which will go into specific detail for improving revenue performance. In this conversation, we discussMaximising revenue across the customer journey - why is it so important todayUnderstanding revenue and revenue performance - the technologies in the hot...