Personas and Outrageous Software - an Interview with Alan Cooper
UXpod - User Experience Podcast - Un pódcast de Gerry Gaffney
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I asked Alan Cooper (over a rather echoing connection) why he is outraged by bad software, and how he developed the concept of 'personas'.
I was interested to hear the 'father of Visual Basic' say 'What I need is a computer that doesn't make me feel bad and a cellphone that doesn't make me feel stupid'.
Alan's company is Cooper Consulting (www.cooper.com)
The two books of his that I mentioned are:
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
(www.amazon.com/exec/obidos/ASIN/0672326140/informdesign)
About Face 2.0: The Essentials of Interaction Design
(www.amazon.com/exec/obidos/ASIN/0764526413/informdesign)
This episode is 19 minutes 44 seconds in duration. File size is 11.3MB.