CELab: The Customer Education Lab
Un pódcast de CELab
152 Episodo
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Episode 152 - NetExam - Beyond Customer Training: Demystifying Channel Partner Education
Publicado: 10/3/2025 -
CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX
Publicado: 23/2/2025 -
CELab - Ep 150 - Celebrating 150 Episodes - Reflections on our Journey in Customer Education
Publicado: 8/2/2025 -
CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook
Publicado: 24/1/2025 -
Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content
Publicado: 10/1/2025 -
CELab Ep 147 - CELab 2024 Wrapped - Part 2
Publicado: 27/12/2024 -
CELab Ep 146 - CELab 2024 Wrapped
Publicado: 12/12/2024 -
CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth
Publicado: 30/11/2024 -
CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education
Publicado: 15/11/2024 -
CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation
Publicado: 31/10/2024 -
CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed
Publicado: 17/10/2024 -
CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening
Publicado: 3/10/2024 -
CELab - Ep 140 - Dan Ennis - Bridging the Gap - Collaboration Between Digital Customer Success and Customer Education
Publicado: 19/9/2024 -
CELab - Ep 139 - Melissa Kruminas @ Docebo - Building Value-Led / Product-Supported Customer Education
Publicado: 5/9/2024 -
CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2
Publicado: 22/8/2024 -
Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1
Publicado: 8/8/2024 -
Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?
Publicado: 25/7/2024 -
Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact
Publicado: 11/7/2024 -
Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education
Publicado: 27/6/2024 -
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
Publicado: 14/6/2024
CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
