48 Episodo

  1. Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff

    Publicado: 30/4/2021

  2. Customer Experience Tip: Surprise and Delight

    Publicado: 1/4/2021

  3. Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman

    Publicado: 26/3/2021

  4. Customer Experience Tip: Anticipate Wishes

    Publicado: 18/3/2021

  5. Customer Experience Tip: Offer Stability, Control and Certainty

    Publicado: 4/3/2021

  6. Customer Experience Tip: Manage Expectations, Not People

    Publicado: 18/2/2021

  7. Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design

    Publicado: 11/2/2021

  8. Customer Experience Tip: It’s Not a Transaction, But an Intersection!

    Publicado: 4/2/2021

  9. Customer Experience Tip: Win Win

    Publicado: 28/1/2021

  10. Tactical Tip: Can You Explain What a Reverse Offer Is?

    Publicado: 14/1/2021

  11. Tactical Tip: What’s This I am Hearing About Selling My House Virtually?

    Publicado: 31/12/2020

  12. Customer Experience: Lessons Learned from Tony Hsieh

    Publicado: 18/12/2020

  13. Tactical Tip: How Will I Know What Comes Next Throughout the Process?

    Publicado: 17/12/2020

  14. Tactical Tip: What is the Showing Process?

    Publicado: 3/12/2020

  15. Tactical Tip: What are the Visuals You Will Use to Promote My Property?

    Publicado: 19/11/2020

  16. Tactical Tip: What Information Do I Need to Get My Listing Started?

    Publicado: 5/11/2020

  17. Customer Experience Radio Welcomes Hotelier and Director of Operational Excellence Leticia Tavares

    Publicado: 3/11/2020

  18. Customer Experience Radio Welcomes Brady Sandahl with KW Luxury Homes and Debbie Sharp with The Sharp Group

    Publicado: 22/10/2020

  19. Tactical Tip: How Much Time Do I Need to Prep My Home for Market?

    Publicado: 22/10/2020

  20. Customer Experience Radio Welcomes David Wachs with Handwrytten

    Publicado: 14/10/2020

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Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.

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