Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
329 Episodo
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217: Building a Team from Scratch with Hilary Dudek
Publicado: 13/7/2021 -
216: Building a Team from Scratch with Ashley Sachs
Publicado: 12/7/2021 -
215: Knowledge Management with Craig Stoss
Publicado: 9/7/2021 -
214: Knowledge Management with Tadas Labudis
Publicado: 8/7/2021 -
213: Knowledge Management with Simone Secci
Publicado: 7/7/2021 -
212: Knowledge Management with Cynthia Ng
Publicado: 6/7/2021 -
211: Knowledge Management with Aprill Allen
Publicado: 5/7/2021 -
210: Fireside with Nicholas Zeisler
Publicado: 2/7/2021 -
209: Fireside with Ash Rhodes
Publicado: 25/6/2021 -
208: Fireside with Doug Akers
Publicado: 18/6/2021 -
207: Fireside with Josh Magsam
Publicado: 11/6/2021 -
206: Fireside with Jim Israel
Publicado: 4/6/2021 -
205: Fireside with Vlad Shlosberg
Publicado: 28/5/2021 -
204: Fireside with Lauren Fearn
Publicado: 21/5/2021 -
203: Fireside with Hannah Steiman
Publicado: 14/5/2021 -
202: Fireside with Sharad Khandelwal
Publicado: 7/5/2021 -
201: Fireside with Ethan Walfish
Publicado: 30/4/2021 -
200: Managing Change with Lauren Rose Eimers
Publicado: 23/4/2021 -
199: Managing Change with Josh Magsam
Publicado: 22/4/2021 -
198: Managing Change with Adela Bodor
Publicado: 21/4/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
