Customer Support Leaders

Un pódcast de Charlotte Ward

Categorías:

329 Episodo

  1. 158: Year in Review: Numbers and Beyond

    Publicado: 23/12/2020
  2. 157: Year in Review: Reviews, Goals and Performance

    Publicado: 22/12/2020
  3. 156: Year in Review: Metrics

    Publicado: 21/12/2020
  4. 155: Year in Review: Leadership Careers

    Publicado: 18/12/2020
  5. 154: Year in Review: Frustrations and Awkward Conversations

    Publicado: 17/12/2020
  6. 153: Year in Review: The First Week

    Publicado: 16/12/2020
  7. 152: Year in Review: Podcast Journey Part 2

    Publicado: 15/12/2020
  8. 151: Year in Review: Podcast Journey Part 1

    Publicado: 14/12/2020
  9. 150: Fireside with Mo McKibbin

    Publicado: 11/12/2020
  10. 149: Fireside with Steve Bederman

    Publicado: 4/12/2020
  11. 148: Fireside with Greg Skirving

    Publicado: 27/11/2020
  12. 147: Fireside with Kaylin Bailey

    Publicado: 20/11/2020
  13. 146: Fireside with Tue Søttrup

    Publicado: 13/11/2020
  14. Announcing the Firesides

    Publicado: 9/11/2020
  15. 145: Diversity and Inclusion with Vanessa Subramaniam

    Publicado: 6/11/2020
  16. 144: Diversity and Inclusion with Stacy Justino

    Publicado: 5/11/2020
  17. 143: Diversity and Inclusion with Josh Magsam

    Publicado: 4/11/2020
  18. 142: Diversity and Inclusion with Antonio King

    Publicado: 3/11/2020
  19. 141: Diversity and Inclusion with Ian Jordan

    Publicado: 2/11/2020
  20. 140: Scary Support Stories with Todd Curtis

    Publicado: 30/10/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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