139 Episodo

  1. College Leaders | Leveraging Real-Time Data to Enhance Fan Experiences w/ Paris Buchanan

    Publicado: 31/1/2022

  2. The Basics for Better Brainstorms w/ David Millay and Katie Rudy

    Publicado: 24/1/2022

  3. How to Curb the Great Resignation in Your Organization

    Publicado: 18/1/2022

  4. How to Sell Experiences Over Tickets w/ Kathy Burrows

    Publicado: 10/1/2022

  5. Why I Spent $13k on a single NFT

    Publicado: 30/12/2021

  6. How to Never Lose a Customer Again w/ Joey Coleman

    Publicado: 21/12/2021

  7. Uncovering The 5 Languages of Appreciation in the Workplace w/ Dr. Paul White

    Publicado: 6/12/2021

  8. Knowing Your Customer and Protecting Their Trust w/ Paula Courtney

    Publicado: 23/11/2021

  9. Elevating the Voice of the Fan w/ Chief Fan Officer Shawn McIntosh

    Publicado: 15/11/2021

  10. College Leaders | Celebrating and Amplifying Your Unique Culture w/ Bryan Blair

    Publicado: 4/11/2021

  11. Being Present, Authentic and Intentional w/ Scott O'Neil

    Publicado: 25/10/2021

  12. College Leaders | Speaking the Fans' Love Language w/ Jamie Pollard

    Publicado: 14/10/2021

  13. College Leaders | Using Partnership to Build Community w/ Rhett Hobart

    Publicado: 4/10/2021

  14. College Leaders | Equip People to Launch People w/ Mitch Barnhart

    Publicado: 24/9/2021

  15. Making Your Customer Experience Remarkable w/ Dan Gingiss

    Publicado: 14/9/2021

  16. College Leaders | Catering to Wants and Needs of Fans w/ Eric Nichols

    Publicado: 7/9/2021

  17. Studying the Subconscious and Emotions of Fandom w/ Peter Sorckoff

    Publicado: 30/8/2021

  18. College Leaders | Using Data and Tech to Amplify the '12th Man' Tradition w/ Michael Thompson

    Publicado: 26/8/2021

  19. College Leaders | Leading with Conviction and Empathy w/ Troy Dannen

    Publicado: 21/8/2021

  20. Comparing Fandoms in Western Markets and China w/ Greg Turner

    Publicado: 18/8/2021

3 / 7

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 

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