The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Episodo

1. Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

   Publicado: 30/7/2020
2. Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

   Publicado: 23/7/2020
3. Scale: Checking in on Shopify Plus' 11,000 checkouts per minute

   Publicado: 16/7/2020
4. G2's Kevin Indig on searching for meaning and the meaning of search

   Publicado: 9/7/2020
5. Scale: How Zapier supports 3 million users by investing in customer outcomes

   Publicado: 2/7/2020
6. We run on inclusion: Sharing stories and lived experiences

   Publicado: 27/6/2020
7. Speaking out: Inside Intercom on allyship

   Publicado: 25/6/2020
8. Understanding the Conversational Support Funnel framework

   Publicado: 23/6/2020
9. Kathryn Finney on intersectionality and using your privilege for good

   Publicado: 18/6/2020
10. Inside Intercom X Black Tech Unplugged

    Publicado: 11/6/2020
11. 8′46″

    Publicado: 4/6/2020
12. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Publicado: 28/5/2020
13. Ryan Steinberg on fostering empathetic automation

    Publicado: 21/5/2020
14. H.O.M.E: Entertainment - when all the world's a stage

    Publicado: 14/5/2020
15. Intercom on Product: Understanding your customer is key to good product judgment

    Publicado: 12/5/2020
16. H.O.M.E: Market - when this little piggy stayed home

    Publicado: 7/5/2020
17. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Publicado: 30/4/2020
18. H.O.M.E: Health and wellness in the great indoors

    Publicado: 23/4/2020
19. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Publicado: 16/4/2020
20. Navigating the surge: A customer support roundtable

    Publicado: 9/4/2020