The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un pódcast de Intercom - Jueves
Categorías:
438 Episodo
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Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
Publicado: 21/11/2019 -
Scale: How Yelp drove down churn by building a customer success org (S02:E01)
Publicado: 14/11/2019 -
Spendesk's Nicolas Marchais on evolving with your market
Publicado: 7/11/2019 -
The Sales Summit: In summation
Publicado: 5/11/2019 -
Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time)
Publicado: 31/10/2019 -
The Sales Summit: Challenges of growth
Publicado: 29/10/2019 -
People & Company’s Bailey Richardson on how to find your people
Publicado: 24/10/2019 -
The Sales Summit: Scaling sales with automation
Publicado: 22/10/2019 -
Intercom on Product: Rethinking outcomes over output
Publicado: 17/10/2019 -
The Sales Summit: The need for speed
Publicado: 15/10/2019 -
Louis Rosenfeld on how UX design can close the gaps between people
Publicado: 10/10/2019 -
Fix My Churn’s Val Geisler on how to supercharge your email onboarding
Publicado: 3/10/2019 -
Beyond the hype: Practical advice on building a platform
Publicado: 26/9/2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Publicado: 19/9/2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Publicado: 12/9/2019 -
Intercom on Product 5: Rise of the “keyboard-first” generation
Publicado: 5/9/2019 -
Everything we’ve learned about scaling sales
Publicado: 29/8/2019 -
Intercom’s Jonathon Colman on why content designers should do less
Publicado: 22/8/2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Publicado: 15/8/2019 -
Slack’s Lane Collins on radical convenience in the customer experience
Publicado: 8/8/2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com