The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un pódcast de Intercom - Jueves

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438 Episodo

  1. Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)

    Publicado: 21/11/2019
  2. Scale: How Yelp drove down churn by building a customer success org (S02:E01)

    Publicado: 14/11/2019
  3. Spendesk's Nicolas Marchais on evolving with your market

    Publicado: 7/11/2019
  4. The Sales Summit: In summation

    Publicado: 5/11/2019
  5. Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time)

    Publicado: 31/10/2019
  6. The Sales Summit: Challenges of growth

    Publicado: 29/10/2019
  7. People & Company’s Bailey Richardson on how to find your people

    Publicado: 24/10/2019
  8. The Sales Summit: Scaling sales with automation

    Publicado: 22/10/2019
  9. Intercom on Product: Rethinking outcomes over output

    Publicado: 17/10/2019
  10. The Sales Summit: The need for speed

    Publicado: 15/10/2019
  11. Louis Rosenfeld on how UX design can close the gaps between people

    Publicado: 10/10/2019
  12. Fix My Churn’s Val Geisler on how to supercharge your email onboarding

    Publicado: 3/10/2019
  13. Beyond the hype: Practical advice on building a platform

    Publicado: 26/9/2019
  14. Close.com's Steli Efti on balancing competition and collaboration in sales

    Publicado: 19/9/2019
  15. Human-Centered Design Network's Gerry Scullion on inclusive architecture

    Publicado: 12/9/2019
  16. Intercom on Product 5: Rise of the “keyboard-first” generation

    Publicado: 5/9/2019
  17. Everything we’ve learned about scaling sales

    Publicado: 29/8/2019
  18. Intercom’s Jonathon Colman on why content designers should do less

    Publicado: 22/8/2019
  19. Lean UX author Jeff Gothelf on why design must have a seat at the table

    Publicado: 15/8/2019
  20. Slack’s Lane Collins on radical convenience in the customer experience

    Publicado: 8/8/2019

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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