The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un pódcast de Intercom - Jueves
466 Episodo
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Beyond the hype: Practical advice on building a platform
Publicado: 26/9/2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Publicado: 19/9/2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Publicado: 12/9/2019 -
Intercom on Product 5: Rise of the “keyboard-first” generation
Publicado: 5/9/2019 -
Everything we’ve learned about scaling sales
Publicado: 29/8/2019 -
Intercom’s Jonathon Colman on why content designers should do less
Publicado: 22/8/2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Publicado: 15/8/2019 -
Slack’s Lane Collins on radical convenience in the customer experience
Publicado: 8/8/2019 -
Brex's Michael Tannenbaum on fintech growth strategies
Publicado: 1/8/2019 -
Intercom on Product: The principles behind how we build
Publicado: 25/7/2019 -
New Relic's Mark Weitzel on creating open developer communities
Publicado: 18/7/2019 -
HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Publicado: 11/7/2019 -
Josh Seiden on why your product team should focus on outcome vs. output
Publicado: 4/7/2019 -
Intercom on Product: The most valuable meetings for building product
Publicado: 27/6/2019 -
Slack’s Ceci Stallsmith on marketing your product platform
Publicado: 19/6/2019 -
Box’s Jeetu Patel on becoming a platform company
Publicado: 13/6/2019 -
Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay
Publicado: 6/6/2019 -
Intercom on Product: How we unlock the power of feedback
Publicado: 30/5/2019 -
Measuring the voice of the customer with Wootric's Deepa Subramanian
Publicado: 23/5/2019 -
The story behind building Product Tours
Publicado: 16/5/2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com