Questions for now - Compelling perspectives on digital CX
Un pódcast de TELUS Digital
Categorías:
64 Episodo
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How Indeed.com views and masters client success
Publicado: 16/10/2019 -
Shifting customer engagement from transactional to human
Publicado: 4/10/2019 -
Using data to understand customers from Wix.com
Publicado: 21/6/2019 -
How Dropbox converts freemium users into premium payers
Publicado: 7/6/2019 -
The CX guru showing great companies how to be amazing
Publicado: 31/5/2019 -
Meet the CX leader who learned her trade in the trenches
Publicado: 24/4/2019 -
WIA – Conall Laverty, Founder & CEO
Publicado: 11/4/2019 -
How Headspace converts new users into customers for life
Publicado: 15/3/2019 -
Getting clever about CRM - Insights from Salesforce
Publicado: 11/2/2019 -
The importance of a customer-first mindset - Insights from HubSpot
Publicado: 19/3/2018 -
How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi
Publicado: 13/3/2018 -
Scaling CX - A talk with Airbnb's head of global customer experience
Publicado: 5/3/2018 -
7 imperatives for moving your customer experience to the next level
Publicado: 19/2/2018 -
Jeffrey Puritt - President & CEO, TELUS International
Publicado: 5/2/2018 -
Rod Jones - the man who helps CX Leads make better decisions
Publicado: 21/1/2018 -
Leadership coaching - Insights from tech giant Airbnb (with Renn Vara)
Publicado: 8/1/2018 -
Cogs and Marvel - Roisin Callaghan, CEO C&G USA
Publicado: 24/12/2017 -
Vivino - Chad Boonsupa, Global VP of Customer Experience
Publicado: 10/12/2017 -
Getting personal: Leveraging the power of IoT and big data (with Strava)
Publicado: 27/11/2017 -
Peter Ryan - Ryan Strategic Advisory
Publicado: 22/11/2017
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.