Questions for now - Compelling perspectives on digital CX

69 Episodo

1. How Patagonia's employee engagement leads to great CX

   Publicado: 24/9/2020
2. How Shopify adapted to demand during the pandemic

   Publicado: 13/8/2020
3. What CX means to venture capitalists

   Publicado: 10/7/2020
4. Introducing TELUS International Studios

   Publicado: 23/6/2020
5. The voice activated CX platform simplifying the smart home industry

   Publicado: 1/5/2020
6. How Indeed.com views and masters client success

   Publicado: 16/10/2019
7. Shifting customer engagement from transactional to human

   Publicado: 4/10/2019
8. Using data to understand customers from Wix.com

   Publicado: 21/6/2019
9. How Dropbox converts freemium users into premium payers

   Publicado: 7/6/2019
10. The CX guru showing great companies how to be amazing

    Publicado: 31/5/2019
11. Meet the CX leader who learned her trade in the trenches

    Publicado: 24/4/2019
12. WIA – Conall Laverty, Founder & CEO

    Publicado: 11/4/2019
13. How Headspace converts new users into customers for life

    Publicado: 15/3/2019
14. Getting clever about CRM - Insights from Salesforce

    Publicado: 11/2/2019
15. The importance of a customer-first mindset - Insights from HubSpot

    Publicado: 19/3/2018
16. How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi

    Publicado: 13/3/2018
17. Scaling CX - A talk with Airbnb's head of global customer experience

    Publicado: 5/3/2018
18. 7 imperatives for moving your customer experience to the next level

    Publicado: 19/2/2018
19. Jeffrey Puritt - President & CEO, TELUS International

    Publicado: 5/2/2018
20. Rod Jones - the man who helps CX Leads make better decisions

    Publicado: 21/1/2018