Retention Talk

21 Episodo

1. Locking out customers | Loomly's Thibaud Clément

   Publicado: 30/3/2022
2. Predicting Churn | ProdPad's Janna Bastow

   Publicado: 23/3/2022
3. Focusing on second month retention | Winc's Jai Dolwani

   Publicado: 16/3/2022
4. The customer isn't always right | Kelly Yanke Deltener

   Publicado: 9/3/2022
5. Retaining through activations | Meister's Kevin Kuhn

   Publicado: 2/3/2022
6. Knowing when the customer journey is over | Supercast's Jason Sew Hoy

   Publicado: 16/2/2022
7. Two ways to segment churn | Close's Liz Stephany

   Publicado: 9/2/2022
8. Automating churn reduction | Workpuls' Maja Rajić Milivojević

   Publicado: 2/2/2022
9. How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum

   Publicado: 26/1/2022
10. Retaining customers one bag at a time | Trade Coffee's Mike Lackman

    Publicado: 19/1/2022
11. 5 Key Strategies for User Retention

    Publicado: 12/1/2022
12. Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas

    Publicado: 15/12/2021
13. Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden

    Publicado: 8/12/2021
14. Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon

    Publicado: 1/12/2021
15. Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam

    Publicado: 17/11/2021
16. Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy

    Publicado: 10/11/2021
17. Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall

    Publicado: 3/11/2021
18. Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan

    Publicado: 27/10/2021
19. Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson

    Publicado: 20/10/2021
20. Retention Talk Audio Trailer

    Publicado: 19/10/2021