The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

95 Episodo

1. Scrappy Automations that Boost Customer Success ROI w/ Joe Di Grande of Joe Does Tech Touch | Episode 074

   Publicado: 15/10/2024
2. Inside the Build of 15Five's Digital CS Program w/ Natalia Andreeva & Kaelon Russell | Episode 073

   Publicado: 8/10/2024
3. Tattoos to Tech: Larissa Licha’s Mission to Bridge R&D and CS as CEO of Joyn | Episode 072

   Publicado: 1/10/2024
4. Inside Salesforce: Driving Customer Value with AI & Automation with Bernard Slowey, VP of Digital CS | Episode 071

   Publicado: 24/9/2024
5. Four Ways to Measure Your Digital Customer Success Program | Episode 070

   Publicado: 17/9/2024
6. Humanizing Digital CS and Personal Branding with Bob Mathers | Episode 069

   Publicado: 10/9/2024
7. Scale & Digital at Early Stage Startups w/ Mary Caballero | Episode 068

   Publicado: 3/9/2024
8. Transforming Slack into a Customer Support Hub with Joydeep Sen Sarma, CEO of Clearfeed.ai | Episode 067

   Publicado: 27/8/2024
9. Career Growth in Digital Customer Success with Jess Osborn of GoCardless | Episode 066

   Publicado: 20/8/2024
10. The Four Pillars of Digital Customer Success | Episode 065

    Publicado: 13/8/2024
11. AI Tooling to Drive Growth & Break Down Silos with Masha Krol of Glowstick | Episode 064

    Publicado: 6/8/2024
12. Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063

    Publicado: 28/7/2024
13. Customer Education for Revenue Growth with Greg Rose of Intellum | Episode 062

    Publicado: 23/7/2024
14. Future Proof Your Teams and Career with Rod Cherkas of HelloCCO | Episode 061

    Publicado: 16/7/2024
15. Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060

    Publicado: 9/7/2024
16. Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059

    Publicado: 2/7/2024
17. Hospitality, Drawing from B2C and Rethinking the QBR with Aaron Thompson of SuccessCOACHING | Episode 058

    Publicado: 25/6/2024
18. AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057

    Publicado: 18/6/2024
19. SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056

    Publicado: 11/6/2024
20. The Generative AI Primer for CSMs | Episode 055

    Publicado: 4/6/2024