The Modern Customer Podcast
Un pódcast de Blake Morgan - Martes
452 Episodo
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The Chief People Officer Of The World's Largest Employer Links EX And CX
Publicado: 23/8/2022 -
Reinvigorating A 110-Year-Old Brand Through Customer Feedback
Publicado: 16/8/2022 -
Creating A Customer-Centric Utility Company
Publicado: 9/8/2022 -
Customer Experience is a Decision
Publicado: 2/8/2022 -
What’s Next For Return Logistics
Publicado: 26/7/2022 -
The Secret To Data-Driven Marketing
Publicado: 19/7/2022 -
AI Creates Super-Human Customer Service
Publicado: 12/7/2022 -
Transforming The B2B Buyer Journey
Publicado: 5/7/2022 -
How Leaders Can Build Relationships Through Transparency
Publicado: 28/6/2022 -
How To Build An ROI Model For CX
Publicado: 21/6/2022 -
How To Turn Customer Feedback Into Actionable Insights
Publicado: 14/6/2022 -
What's The Difference Between Customer Success And Customer Service?
Publicado: 7/6/2022 -
3 Ways Bill Creelman Practices Customer-Centric Leadership
Publicado: 31/5/2022 -
How Skullcandy Creates A Customer-Focused Marketing Strategy
Publicado: 24/5/2022 -
Partnering With Customers For Digital Transformation
Publicado: 17/5/2022 -
3 Ways To Achieve Personal Wealth And Financial Freedom
Publicado: 10/5/2022 -
Inside Lyft’s Customer-Focused Digital Transformation
Publicado: 3/5/2022 -
Earth Month: Conservation Efforts Now Help Future Generations
Publicado: 26/4/2022 -
How To Improve Utility Company CX
Publicado: 19/4/2022 -
How To Put CX At The Center Of Your Business
Publicado: 12/4/2022
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
