267: Finding the Balance Between Product and Functional Expertise; with Colin Flanigan

Send us a textFinding the Balance Between Product and Functional Expertise; with Colin FlaniganUnlock the secrets of superior product support with Charlotte Ward and special guest Colin Flanigan, Director of Customer Experience at Sage, in a conversation that promises to elevate your understanding of customer experience leadership. If you've ever pondered the perfect balance of product and role knowledge for leaders, our discussion serves as a treasure map to the middle ground where understan...