290 Episodo

  1. EP 189 | Foti Panagiotakopoulos (Growth Mentor) - Doing Things That Don't Scale: How to Combat Customer Churn

    Publicado: 8/2/2023

  2. EP 188 | Eleanor Dorfman (Retool) - Tackling churn in a downturn

    Publicado: 7/12/2022

  3. EP 187 | Steve Hazelton (Sturdy) - Predicting vs preventing churn

    Publicado: 23/11/2022

  4. EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy

    Publicado: 3/11/2022

  5. EP 185 | John Collins - How Intercom leveraged content to drive adoption and increase retention

    Publicado: 14/10/2022

  6. EP 184 | Valentin Radu - How Omniconvert avoided death and pivoted into a blue ocean

    Publicado: 5/10/2022

  7. EP 183 | Geoffrey Moore - How your churn and retention is impacted by your stage of growth

    Publicado: 28/9/2022

  8. EP 182 | Daniel McCarthy - How investment firms use customer behavior predictions to set valuations on the companies they acquire

    Publicado: 21/9/2022

  9. EP 181 | Dominic Constandi (ZoomInfo) - The value of a first impression

    Publicado: 15/9/2022

  10. EP 180 | Darius Contractor - Activation lessons learned from Airtable, Facebook, and Dropbox

    Publicado: 2/9/2022

  11. EP 179 | Rupesh Rao (CogniSaaS) - Focusing your customer onboarding on customer outcomes and how it impacts retention.

    Publicado: 24/8/2022

  12. EP 178 | Fio Dossetto (Postmark) - Using product-led content marketing to fuel customer retention

    Publicado: 17/8/2022

  13. EP 177 | Matt Young (UserVoice) - How to collect retention driving feedback

    Publicado: 10/8/2022

  14. EP 176 | Dileepan Siva (Upscribe) - How to fuel e-commerce growth with retention

    Publicado: 3/8/2022

  15. EP 175 | Paul Harwood (Useristics) - Understanding the differences between Behavioral vs Attitudinal reasons for churn.

    Publicado: 27/7/2022

  16. EP 174 | Luka Kankaras (Usersnap) - The systematic approach Usersnap took to increase customer retention

    Publicado: 20/7/2022

  17. EP 173 | Jamie Shanks (Pipeline Signals) - Monitoring and growing customer champions to crush churn and drive acquisition

    Publicado: 6/7/2022

  18. EP 172 | Greg Daines (Total Customer Strategy) - Customer Satisfaction has no correlation with Customer Retention

    Publicado: 29/6/2022

  19. EP 171 | Baxter Lanius (Alternative) - How alternative financing options can be used to drive growth and reduce churn.

    Publicado: 22/6/2022

  20. EP 170 | Trey Hoffman (Fleetio) - How to set up a monthly churn insights meeting and how it helps drive retention

    Publicado: 15/6/2022

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CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

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