139 Episodo

  1. Bonus episode 2 of 5: From 'order taker' to trusted advisor - raising the value of your account managers (and why it's vital)

    Publicado: 28/11/2023
  2. Bonus episode 1 of 5: Why your account managers need entrepreneurial skills (and how this will grow your agency)

    Publicado: 24/11/2023
  3. How creative, strategy and account management work together in an agency, with Free Partners

    Publicado: 20/11/2023
  4. How to improve performance and reduce stress, with David Meikle

    Publicado: 6/11/2023
  5. What's wrong with agency new business and how to fix it with Benjamin Dennehy

    Publicado: 17/10/2023
  6. How agency leaders can help account managers to grow existing client business, with Jenny Plant

    Publicado: 9/10/2023
  7. A creative director's perspective on account management, with Joey Tackett

    Publicado: 5/9/2023
  8. How an SEO agency is automating their internal workflow using AI tools, with Dale Bertrand

    Publicado: 22/8/2023
  9. How agencies are navigating the legalities of AI use, with Sharon Toerek

    Publicado: 8/8/2023
  10. How does a non-billable CSD spend their time in an agency?, with Luke Bowler

    Publicado: 19/7/2023
  11. What a senior account director does in a brand strategy agency, with Andy Kaye

    Publicado: 27/6/2023
  12. Agency processes and client management with Rob Da Costa

    Publicado: 6/6/2023
  13. How to negotiate with procurement, with Mike Lander

    Publicado: 18/5/2023
  14. How a copywriting agency is embracing generative AI, with Konrad Sanders

    Publicado: 4/5/2023
  15. How AMs & PMs work together in an internal comms agency, with Lindsay McCleary & Sara Forner Howland

    Publicado: 24/4/2023
  16. What agencies need to know about generative AI, with Roy Murphy

    Publicado: 4/4/2023
  17. How an AM and PM work together in a digital agency, with Kate Vines & Kiorhte Aghoghogbe

    Publicado: 21/3/2023
  18. How AI helps account managers improve their communication skills

    Publicado: 7/3/2023
  19. How to lead your clients into the future, with Kathryn Strachan

    Publicado: 21/2/2023
  20. Agency mergers and acquisitions, with Mark Sainthill

    Publicado: 7/2/2023

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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