Customer Support Leaders

Un pódcast de Charlotte Ward

Categorías:

Economia Tecnología

329 Episodo

  1. 120: CSAT with Simone Secci

    Publicado: 25/9/2020

  2. 119: CSAT with Chris Taylor

    Publicado: 24/9/2020

  3. 118: CSAT with Nicholas Zeisler

    Publicado: 23/9/2020

  4. 117: CSAT with Mo McKibbin

    Publicado: 22/9/2020

  5. 116: CSAT with Denise Twum

    Publicado: 21/9/2020

  6. 115: Support Scope with Mike Redbord

    Publicado: 18/9/2020

  7. 114: Support Scope with Mo McKibbin

    Publicado: 17/9/2020

  8. 113: Support Scope with Craig Stoss

    Publicado: 16/9/2020

  9. 112: Support Scope with Zeni Bandy

    Publicado: 15/9/2020

  10. 111: Support Scope with Chris Taylor

    Publicado: 14/9/2020

  11. 110: Fireside with Craig Stoss

    Publicado: 11/9/2020

  12. 109: Panel: If I Knew Then, What I Know Now….

    Publicado: 4/9/2020

  13. 108: Fireside with Chris Taylor

    Publicado: 28/8/2020

  14. 107: Panel: Metrics 2.0

    Publicado: 21/8/2020

  15. 106: Fireside with Josh Magsam

    Publicado: 14/8/2020

  16. 105: Panel: Support Leadership 2.0

    Publicado: 7/8/2020

  17. 104: Fireside with Simone Secci

    Publicado: 31/7/2020

  18. 103: Panel: Managing Change

    Publicado: 24/7/2020

  19. 102: Fireside with Ash Rhodes

    Publicado: 17/7/2020

  20. 101: Panel: Return to Normality

    Publicado: 9/7/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
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