Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
329 Episodo
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A Small Announcement
Publicado: 6/7/2020 -
100: Process Improvement with Alyssa Percell
Publicado: 3/7/2020 -
99: Process Improvement with Ash Rhodes
Publicado: 2/7/2020 -
98: Process Improvement with Matt Dale
Publicado: 1/7/2020 -
97: Process Improvement with Kaylin Bailey
Publicado: 30/6/2020 -
96: Process Improvement with Denise Twum
Publicado: 29/6/2020 -
Bonus - A Little Look Back!
Publicado: 22/6/2020 -
95: First 30 Days with Greg Skirving
Publicado: 19/6/2020 -
94: First 30 Days with Alyssa Percell
Publicado: 18/6/2020 -
93: First 30 Days with Natalie Ruhl
Publicado: 17/6/2020 -
92: First 30 Days with Lauren Rose Eimers
Publicado: 16/6/2020 -
91: First 30 Days with Stacy Justino
Publicado: 15/6/2020 -
90: Cross-cultural Support with Josh Magsam
Publicado: 12/6/2020 -
89: Cross-cultural Support with Simone Secci
Publicado: 11/6/2020 -
88: Cross-cultural Support with Aurore Lanchart
Publicado: 10/6/2020 -
87: Cross-cultural Support with Ulrike Pitzschke
Publicado: 9/6/2020 -
86: Cross-cultural Support with Chris Taylor
Publicado: 7/6/2020 -
Throwback to Ep 49: Hiring in Support with Alyssa Percell
Publicado: 5/6/2020 -
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord
Publicado: 4/6/2020 -
Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes
Publicado: 3/6/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
