Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
329 Episodo
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48: Hiring in Support with Craig Stoss
Publicado: 11/3/2020 -
47: Hiring in Support with Kristina King
Publicado: 10/3/2020 -
46: Hiring in Support with Ulrike Pitzschke
Publicado: 9/3/2020 -
45: Careers in Support with Kristina King
Publicado: 6/3/2020 -
44: Careers in Support with Mike Redbord
Publicado: 5/3/2020 -
43: Careers in Support with Vanessa Subramaniam
Publicado: 4/3/2020 -
42: Careers in Support with Natalie Ruhl
Publicado: 3/3/2020 -
41: Careers in Support with Matt Dale
Publicado: 2/3/2020 -
40: Looking Beyond the Numbers with Mike Redbord
Publicado: 28/2/2020 -
39: Looking Beyond the Numbers with Meredith Molloy
Publicado: 27/2/2020 -
38: Looking Beyond the Numbers with Jenny Dempsey
Publicado: 26/2/2020 -
37: Looking Beyond the Numbers with Natalie Ruhl
Publicado: 25/2/2020 -
36: Looking Beyond the Numbers with Ash Rhodes
Publicado: 24/2/2020 -
35: Managing Performance Issues with Simone Secci
Publicado: 21/2/2020 -
34: Managing Performance Issues with Brittany Naylor
Publicado: 20/2/2020 -
33: Managing Performance Issues with Josh Magsam
Publicado: 19/2/2020 -
32: Managing Performance Issues with Hilary Dudek
Publicado: 18/2/2020 -
31: Managing Performance Issues with Ash Rhodes
Publicado: 17/2/2020 -
30: Metrics with Simone Secci
Publicado: 14/2/2020 -
29: Metrics with Chris Taylor
Publicado: 13/2/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
