CX Files

369 Episodo

1. The Best CX Podcasters Looking Back At 2022 And Forward To 2023

   Publicado: 15/12/2022
2. Steve Mosser - Sensée - Building A Positive Team Culture In WFH CX

   Publicado: 8/12/2022
3. Martin Roe - CCI Global - Exploring BPO & CX In Africa

   Publicado: 1/12/2022
4. Roger Beadle - Limitless - GigCX And The Future Of Flexible CX

   Publicado: 24/11/2022
5. Chris Gillen - A Closer Look - Travel CX Over The Holidays And Into 2023

   Publicado: 16/11/2022
6. Jonathan Steiman - Peak Support - From CX Analyst To Building A New BPO Company

   Publicado: 10/11/2022
7. Jonas Berggren - Transcom - GigCX And A Flexible Future For CX & BPO

   Publicado: 2/11/2022
8. Barry Matthews - Open Assembly - The Future Of Work (And CX)

   Publicado: 27/10/2022
9. Leigh Hopwood - CCMA - Our Industry Will Thrive Through Learning

   Publicado: 19/10/2022
10. David Powers - Rooter Hero - Managing CX When Callers Have A Disaster On Their Hands!

    Publicado: 13/10/2022
11. Rick Collins - Marsh - Managing Risk And Fraud In CX

    Publicado: 6/10/2022
12. Stephen Loynd - What Is The Metaverse And Why Does It Matter For CX?

    Publicado: 29/9/2022
13. Ben Jones - Sigma Connected Group - Key Lessons From CXO 2022

    Publicado: 22/9/2022
14. Ricardo Pedroza - PROCOLOMBIA - BPO and CX in Colombia

    Publicado: 15/9/2022
15. BPO In Georgia With Sean Goforth & Lynda Arsenault

    Publicado: 7/9/2022
16. Victor Pereda - Nearsol - How Startups and Hypergrowth Companies Manage CX

    Publicado: 1/9/2022
17. Indu Badlani - Project Space and StaffingExpert - Career Development in CX

    Publicado: 25/8/2022
18. Simon Yoxon-Grant - TLScontact - The Recovery Of The Travel Industry

    Publicado: 17/8/2022
19. Claas van Delden - Yoummday - CX Acquisition And Expansion In Europe

    Publicado: 11/8/2022
20. Cheryl Paarwater - Call Lab BPO - Impact Sourcing And Creating Employment Opportunities With CX In South Africa

    Publicado: 4/8/2022