The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Un pódcast de Alex Turkovic - Martes
95 Episodo
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Short Form Content & Human Language in Digital Customer Success with Anika Zubair of Griffin | Episode 034
Publicado: 23/1/2024 -
Elevating CS Within Your Organization with Anita Toth | Episode 033
Publicado: 16/1/2024 -
Digital Customer Success with and Engineering Mindset with Bhavika Kochhar | Episode 032
Publicado: 9/1/2024 -
How Digital Fuels the Post-Sale Journey at Demandbase with Alyssa Opella | Episode 031
Publicado: 2/1/2024 -
Building Community in Digital Customer Success with Marie Lunney | Episode 030
Publicado: 12/12/2023 -
Putting Humanity Back Into Digital Customer Success with Jon Johnson of UserTesting | Episode 029
Publicado: 5/12/2023 -
Digital Customer Success, Music & Banter with Jeff Kushmerek of Infinite Renewals | Episode 028
Publicado: 28/11/2023 -
Scaling Customer Success the Totango Way with Chris Dishman | Episode 027
Publicado: 21/11/2023 -
Customer Value Led Growth in Digital CS with Markus Rentsch of Remark-Able | Episode 026
Publicado: 14/11/2023 -
Driving Customer Outcomes at Scale with CS Legend Greg Daines (a.k.a The Churn Doctor) of ChurnRX | Episode 025
Publicado: 7/11/2023 -
Driving Hybrid Customer Success Through Orchestrated Onboarding with Donna Weber | Episode 024
Publicado: 31/10/2023 -
One of the Digital CS Originals: It’s Lane Holt of Gainsight! | Episode 023
Publicado: 26/10/2023 -
Digital Customer Success, AI, Podcasting & Fun with Dillon Young of the Lifetime Value Podcast | Episode 022
Publicado: 24/10/2023 -
Digital Customer Success, Laughs & Banter with the Incredible Kristi Faltorusso of Client Success | Episode 021
Publicado: 19/10/2023 -
How Employee Satisfaction Drives Customer Success with Alyssa Nolte of LIFT | Episode 020
Publicado: 17/10/2023 -
Installing a Digital Customer Success Program Into an Existing CS Function with Kailey Killoran at Loopio | Episode 019
Publicado: 10/10/2023 -
Iterating Your Way to Digital Customer Success Maturity with Aaron Hatton from Gainsight | Episode 018
Publicado: 3/10/2023 -
Elevating Customer Success Through Accessibility with Alex Farmer of Nezasa and Customer Success Excellence Awards | Episode 017
Publicado: 26/9/2023 -
Building a CS Ops Function Around Clean Data and Automations with Michael Bojanski of Learn to Win | Episode 016
Publicado: 19/9/2023 -
Data-Driven Decision Making in Digital Customer Success with Dan Ennis of Monday.com | Episode 015
Publicado: 12/9/2023
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com