95 Episodo

  1. Digital Customer Success from a CS Operations Perspective with Matthew Lind | Episode 014

    Publicado: 5/9/2023

  2. Revolutionizing Digital Customer Experience with Micro-Learning and Ed-Tech with Jen Jackson of Litmos | Episode 013

    Publicado: 29/8/2023

  3. Nick Mehta and Kellie Capote of Gainsight on Digital Customer Success, the State of CS & Diversity in Tech | Episode 012

    Publicado: 22/8/2023

  4. Taking Innovation and Generative AI from Buzzword to Practical with Simon Kriss of the Customer Innovation Experience Institute | Episode 011

    Publicado: 15/8/2023

  5. Joel Passen of Sturdy.ai on Delivering Value with Clean Data and Being All-in on AI Before It Was Cool | Episode 010

    Publicado: 8/8/2023

  6. SPECIAL EPISODE - BS & CS Crew: Kristi Faltorusso, Jon Johnson, Josh Schachter & Mickey Powell | Episode 009

    Publicado: 4/8/2023

  7. Operating Digitally in an On-Prem Environment with Stacie Chaney of | Episode 008

    Publicado: 1/8/2023

  8. Creating Culture Around Effective Customer Success w/ Ralphie English of Deepgram & Radical CS | Episode 007

    Publicado: 25/7/2023

  9. Jan Young of JanYoungCX and The Success League | Episode 006

    Publicado: 18/7/2023

  10. Jeff Breunsbach from Gain Grow Retain and Higher Logic | Episode 005

    Publicado: 11/7/2023

  11. Building Effective Customer Scorecards with Jeff Beaumont of GitLab | Episode 004

    Publicado: 4/7/2023

  12. The Admin's Perspective with Bhavani Prasad | Episode 003

    Publicado: 27/6/2023

  13. Digital CS Best Practices with Chad Horenfeldt | Episode 002

    Publicado: 20/6/2023

  14. Generative AI in Customer Success with Mickey Powell of UpdateAI | Episode 001

    Publicado: 13/6/2023

  15. Welcome to the Digital Customer Success Podcast!

    Publicado: 28/5/2023

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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com 

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