Customer Service Academy
Un pódcast de Tony Johnson
Categorías:
132 Episodo
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170: Gratitude Through the Lens of Generational Cohorts
Publicado: 28/11/2024 -
169: The Holiday Hospitality Handbook (10 Tips to Elevate Customer Service This Season)
Publicado: 16/11/2024 -
168: Improving Government Customer Service With Chase Oliver, Libertarian Presidential Candidate
Publicado: 1/11/2024 -
167: Balancing Customer Experience and Loss Prevention With Russ Hawkins
Publicado: 19/10/2024 -
166: How CX Day and Customer Service Week Will Help You Grow Your Sales
Publicado: 29/9/2024 -
165: Creating a Customer Centric Culture With Michael Hinshaw
Publicado: 15/9/2024 -
164: 10 Employee Engagement + Retention Tips From Labor Day
Publicado: 31/8/2024 -
163: Enabling High Performing Customer Success Teams Through AI With Shanif Dhanani
Publicado: 18/8/2024 -
162: 5 Hard Truths About Employee Engagement
Publicado: 4/8/2024 -
161: Uncovering What You Don't Know About Your Customers with Aaron Tighe
Publicado: 21/7/2024 -
160: Crafting Unforgettable Premium Customer Experiences
Publicado: 6/7/2024 -
159: Understanding and Wowing Customers With Jessica Embree
Publicado: 17/6/2024 -
158: 8 Hospitality Insights to Improve Your Customer Experience
Publicado: 1/6/2024 -
157: Building Customer Loyalty Through Sustainability With Christy Cook
Publicado: 19/5/2024 -
156: Your 5 Step Roadmap to Customer Centricity
Publicado: 22/4/2024 -
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
Publicado: 8/4/2024 -
154: 7 Tips to Selecting Your Customer Experience Leader
Publicado: 26/3/2024 -
153: Using Pattern of Management To Drive Customer + Employee Experiences
Publicado: 9/3/2024 -
152: Understanding Customers With Dave Norton
Publicado: 1/3/2024 -
151: Great Employee Experiences = Great Customer Experiences
Publicado: 28/1/2024
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
