Experience Action
Un pódcast de Jeannie Walters, CCXP - Martes
113 Episodo
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Break Down The Silos - or Not?
Publicado: 29/10/2024 -
Get B2B Partners Aligned with CX
Publicado: 22/10/2024 -
Prioritize the Right Things
Publicado: 15/10/2024 -
CX Pulse Check - October 2024
Publicado: 8/10/2024 -
Small Business CX Advantages
Publicado: 1/10/2024 -
Insights from Overwhelming Data
Publicado: 24/9/2024 -
First 100 Days as a CX Leader
Publicado: 17/9/2024 -
CX Pulse Check - September 2024
Publicado: 10/9/2024 -
Synergy with CX, EX, UX
Publicado: 3/9/2024 -
Countdown to CX Day
Publicado: 27/8/2024 -
Turning Negative Touchpoints into Positive Ones
Publicado: 20/8/2024 -
So Many Improvements! Where to Start?
Publicado: 13/8/2024 -
CX Pulse Check - August 2024
Publicado: 6/8/2024 -
Getting Leaders to CARE about CX
Publicado: 30/7/2024 -
Customer Service or Customer Experience
Publicado: 23/7/2024 -
AI in the Employee Experience
Publicado: 16/7/2024 -
CX Pulse Check - July 2024
Publicado: 9/7/2024 -
Cybersecurity and CX
Publicado: 25/6/2024 -
Management or CX Consulting?
Publicado: 18/6/2024 -
Cross-Functional Communication
Publicado: 11/6/2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
