The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Episodo

1. How to lead your customer service team into the AI future

   Publicado: 18/7/2024
2. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

   Publicado: 4/7/2024
3. Building the future of AI-first customer service

   Publicado: 27/6/2024
4. Off Script: Reinventing customer service with AI

   Publicado: 20/6/2024
5. Unlocking customer service's strategic potential with AI

   Publicado: 13/6/2024
6. Shep Hyken on getting ahead of the competition with exceptional CX

   Publicado: 6/6/2024
7. Evolving your support org to thrive in the AI era

   Publicado: 24/5/2024
8. Mapping out the first 90 days with AI-first Customer Service

   Publicado: 16/5/2024
9. Off Script: Into the future with AI-first Customer Service

   Publicado: 9/5/2024
10. Exploring customer service career paths in the age of AI

    Publicado: 2/5/2024
11. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Publicado: 25/4/2024
12. Moment of truth – Fin AI Copilot in practice

    Publicado: 18/4/2024
13. How Fin AI Copilot changes the game for support teams

    Publicado: 11/4/2024
14. Introducing Off Script: Des Traynor on the AI revolution

    Publicado: 4/4/2024
15. Stacy Sherman on how to design customer experiences that drive loyalty

    Publicado: 28/3/2024
16. Fueling the AI machine with the knowledge it needs

    Publicado: 21/3/2024
17. How AI is transforming customer service tech stacks

    Publicado: 7/3/2024
18. Amplitude’s Jenna Elliott on navigating the future of customer success

    Publicado: 29/2/2024
19. Understanding the changing economics of customer service in the age of AI

    Publicado: 22/2/2024
20. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Publicado: 15/2/2024