The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Episodo

1. The emergence of superintelligent AI

   Publicado: 31/8/2023
2. Learn how AI can unlock productivity, according to AI founder Andrew Louder

   Publicado: 24/8/2023
3. Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi

   Publicado: 17/8/2023
4. The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership

   Publicado: 10/8/2023
5. CX strategist Lynn Hunsaker on putting the customer at the heart of innovation

   Publicado: 2/8/2023
6. Rewind: Square's Rohini Pandhi on spotting and solving customer problems

   Publicado: 27/7/2023
7. What happens when customers meet chatbots? Discussing our latest research on AI in customer service

   Publicado: 20/7/2023
8. AI educator Kavita Ganesan on uncovering AI opportunities in your business

   Publicado: 13/7/2023
9. Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes

   Publicado: 6/7/2023
10. Becoming Fin: The story behind the name of our AI chatbot

    Publicado: 29/6/2023
11. Adapting to the AI revolution in CS: Discussing our 2023 AI report

    Publicado: 22/6/2023
12. Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

    Publicado: 15/6/2023
13. From science fiction to reality: Exploring the potential of LLMs

    Publicado: 8/6/2023
14. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

    Publicado: 1/6/2023
15. Intercom on Product: The AI revolution and the future of customer service

    Publicado: 25/5/2023
16. Building AI that works: How to navigate the AI frontier as a product leader

    Publicado: 17/5/2023
17. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

    Publicado: 11/5/2023
18. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Publicado: 4/5/2023
19. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Publicado: 27/4/2023
20. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Publicado: 20/4/2023