CX Files

369 Episodo

1. Robin Harrison - Webhelp - The Post-Covid Evolution Of CX

   Publicado: 10/3/2022
2. Let's Hear It For The CX Women With Alexandra Fus And Kathia Yacaman

   Publicado: 3/3/2022
3. Paula Kennedy Garcia : Trust & Safety in CX

   Publicado: 25/2/2022
4. Stephen Loynd - TrendzOwl - CX And The Great Resignation

   Publicado: 17/2/2022
5. Terry Rybolt - LiveXchange - Don't Fear The GigCX Worker!

   Publicado: 10/2/2022
6. Shira Dodi - Checkmarx - Cybersecurity And CX

   Publicado: 3/2/2022
7. William Carson - Ascensos - Planning For CX After Covid

   Publicado: 27/1/2022
8. Scott Broetzmann - CCMC - What Causes Customer Rage And How Can You Handle It?

   Publicado: 20/1/2022
9. Lisa Stoner - Uber - CX Innovation And Hyper-Growth

   Publicado: 13/1/2022
10. CX In 2022 With Stephen Loynd & Lian Rowlands

    Publicado: 6/1/2022
11. Peter Ryan & Mark Hillary on The Major CX Issues For 2022

    Publicado: 30/12/2021
12. TTEC & Teleperformance Review Of 2021 and 2022 Preview

    Publicado: 23/12/2021
13. 2021 Offshore BPO Confidence Index - Cognitive Copy and Ryan Strategic Advisory

    Publicado: 16/12/2021
14. Gill Marchbank - ResQ - Building World Class Culture In EX & CX

    Publicado: 9/12/2021
15. Steve Gush - Sitel Group - Digital CX Now And In 2022

    Publicado: 2/12/2021
16. Ian Jackson - Enshored - CX and e-Commerce for the giants and innovative startups

    Publicado: 25/11/2021
17. Hui Wu-Curtis - SupportU - Impact Sourcing For CX

    Publicado: 18/11/2021
18. Tariq Alinur - Brayn CX - The Growth In Video Chat For CX

    Publicado: 11/11/2021
19. Tamar Ravelli - Talingual - How Is BPO Recruitment Recovering After Covid?

    Publicado: 4/11/2021
20. Hailey Corr - Vistio - Best Practice In CX Automation

    Publicado: 28/10/2021